At Liberty Savings Bank, your security is our top priority. We want to alert you to a growing scam targeting consumers nationwide, including here in Florida. Scammers are sending fraudulent text messages claiming you owe unpaid tolls, urging immediate payment through a provided link. This deceptive practice, known as "smishing" (SMS phishing), aims to steal your personal and financial information.
Related Article: Protect Your Finances from Check Washing and Mail Check Fraud
What’s Happening?
Scammers impersonate toll agencies, sending texts that state you have an outstanding toll balance and must pay promptly to avoid hefty fines. These messages often include a link to a counterfeit payment site designed to capture sensitive data like your bank or credit card information. The Federal Trade Commission (FTC) warns that clicking these links can lead to identity theft and financial loss.
How to Spot a Scam Text
Be cautious if you receive a text message that:
- Claims you owe a toll fee and must pay immediately.
- Includes a link to a payment site.
- Uses urgent language to prompt quick action.
- Comes from an unfamiliar or suspicious number.
Remember, legitimate toll agencies typically do not request payments via unsolicited text messages. For instance, the Texas Department of Transportation (TxDOT) has clarified that while they communicate through various channels, they do not send text messages about final payment reminders or past due balances.
Protect Yourself
Do Not Click Links
Avoid clicking on any links in unsolicited text messages.
Verify the Source
If you’re unsure about a message, contact the toll agency directly using official contact information.
Report Suspicious Messages
Forward scam texts to 7726 (SPAM) and report them to the FTC at ReportFraud.ftc.gov.
Monitor Your Accounts
Regularly check your bank and credit card statements for unauthorized transactions.
We're Here to Help
If you suspect you've received a fraudulent text or have clicked on a suspicious link, contact Liberty Savings Bank immediately. Our team is ready to assist you in securing your accounts and providing guidance on the next steps.
Stay vigilant and informed to protect yourself from scams. For more information on avoiding phishing scams, visit the FTC's website at consumer.ftc.gov.
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