Locals Helping Locals: Scam Alert


Have you received a call from someone claiming to be from the “Fraud Department” of your bank? If so, you’re not alone. Banks across the country, including Liberty Savings Bank, have been made aware of a troubling surge in fraudulent calls targeting customers. These scammers are skilled at imitating legitimate bank representatives and employ deceptive tactics to steal your personal and financial information.

Related Article: SPOTTING PHISHING SCAMS: PROTECTING YOURSELF IN THE DIGITAL LANDSCAPE

Here’s how the scam works:

The caller will identify themselves as a member of the “Fraud Department” and may even reference personal details to sound credible. Next, they'll present you with a list of fraudulent transactions that appear to have been made on your account. This is designed to create a sense of urgency and panic. Finally, the scammer will request your online banking credentials and secure access code (SAC).

It’s crucial to understand that Liberty Savings Bank will never ask for your online banking credentials or SAC. If you receive a call demanding this information, regardless of who claims to be on the other end, it is a scam.

To protect yourself from falling victim to this scheme, follow these guidelines:

  • Hang up immediately if you receive a call requesting your online banking credentials or SAC.
  • Verify the caller’s identity by contacting Liberty Savings Bank directly at 800-436-6300 or visiting one of our branches.
  • Exercise caution when sharing personal or financial information with anyone. Only provide such details when you initiated the contact and have verified the identity of the individual.
  • Educate your loved ones about this scam to help protect them from becoming victims.

At Liberty Savings Bank, we prioritize the financial security of our customers. We are committed to protecting your information and preventing fraudulent activities. If you believe you may have fallen victim to this scam, please contact us immediately at 800-436-6300.

Remember, your vigilance is essential in safeguarding your hard-earned money. By staying informed and following these precautions, you can significantly reduce your risk of becoming a victim of this scam.

Liberty Savings Bank: Your trusted partner in financial well-being.

Personal Loan-1

Subscribe to our blog