News & Insights

Protect Your Identity: Spotting Hacked Social Accounts and Taking Action

Written by Bill Rieger | Nov 6, 2024 2:30:00 PM

At Liberty Savings Bank, your security is our top priority. Hackers are constantly looking for ways to steal personal information like usernames, passwords, account numbers, and even Social Security numbers. This information can be used to commit identity theft, spread malware, or scam others.

Related Article: A BEGINNERS GUIDE TO CYBER SECURITY


Here's how to stay vigilant and protect yourself:

Signs Your Account Might Be Hacked

Unexpected Changes

Did you receive a notification that your email address, phone number, or password was changed – but you didn't make those changes yourself? This could be a sign someone else accessed your account.

Suspicious Login Attempts

Have you gotten messages about login attempts you didn't initiate? These could be red flags.

Login Issues

Are you suddenly unable to log in to your account? This could be because a hacker has locked you out.

 

What to Do if You Suspect a Hack

Recover Your Account

If you can't log in, follow the account recovery instructions provided by your email provider or social media platform. We've included helpful links below for popular platforms:

 

Secure Your Account

Change Your Password

Create a strong, unique password that's difficult to guess. Aim for 12-15 characters or use a passphrase (words separated by spaces).

Sign Out Everywhere

Sign out of your account on all devices to ensure anyone else logged in gets kicked out.

Enable Two-Factor Authentication (2FA)

If available, activate 2FA for an extra layer of security. This requires a verification code (by text, email, or an authentication app) in addition to your password, making it harder for hackers to log in even if they steal your password.

Update Recovery Information

Double-check your account recovery information, ensuring the listed email address and phone number are correct.

 

Check for Hacked Activity

Email Forwarding

Did someone set up rules to forward your emails to another address? Look for and remove any suspicious automations.

Social Media Audit

Review your social media for unauthorized posts, messages, or friend requests.

Identity Theft Protection

If you believe someone stole your personal information, report it immediately at IdentityTheft.gov. This website provides a personalized recovery plan to help you regain control of your situation.

At Liberty Savings Bank, we take security seriously. Be cautious about emails or calls requesting personal information. We will never ask for your password, account number, or Social Security number over email or phone.

By following these steps and staying vigilant, you can protect yourself from online threats and safeguard your personal information.