News & Insights

What Is ChexSystems? How to Check Your Record and Get Approved for a Bank Account

Written by Bill Rieger | Mar 28, 2025 12:45:00 PM

Imagine walking into a bank, excited to open a new checking account, only to be told you don’t qualify. You’re confused. You’ve never had issues with your credit score, yet the bank refuses to approve your application. What’s going on?

 

Related Page: WHAT TO LOOK FOR IN A CHECKING ACCOUNT COMPARISON

 

Chances are, ChexSystems is behind it.

ChexSystems is like the credit bureau of the banking world, but instead of tracking your loan payments or credit card balances, it monitors how you manage your bank accounts. If you've ever bounced a check, overdrafted too many times, or had a closed account due to unpaid fees, you might have a negative record in ChexSystems. And that can make opening a new bank account surprisingly difficult.

But don’t worry—there’s good news.

You’re not stuck with a negative ChexSystems report forever. In this guide, we’ll break down exactly what ChexSystems is, how you can check your record, and most importantly, how to improve it so you can get approved for a bank account. Let’s dive in!

What Is ChexSystems, and Why Does It Matter?

ChexSystems is a consumer reporting agency that banks and credit unions use to assess how risky you are as a banking customer. It collects and maintains records of banking behaviors, such as overdrafts, bounced checks, and account closures due to unpaid fees.

Think of it as a background check for your banking history

If you've ever had an account closed due to negative balances or excessive overdrafts, it’s likely recorded in ChexSystems. When you apply for a new bank account, the bank checks your ChexSystems report. If they see red flags, they may deny your application.

How Long Do Negative Marks Stay on Your Report?

Most negative items stay on your ChexSystems report for five years, even if you've resolved the issue. However, you can take steps to improve your record and even dispute inaccuracies, which we’ll discuss later in this guide.

How to Check Your ChexSystems Report

Want to see what banks see when they pull your ChexSystems report? Here’s how to get a copy:

  1. Visit the ChexSystems website at www.chexsystems.com
  2. Click on “Request Your Consumer Disclosure”
  3. Fill out the online form with your personal information
  4. Submit your request and wait for your report (usually arrives within five business days)

Alternatively, you can request your report by phone at 1-800-428-9623 or by mailing a written request to ChexSystems.

Just like with credit reports, you’re entitled to one free ChexSystems report per year. If you’ve been denied a bank account recently, you’re also eligible for a free report within 60 days of the denial.

 

How to Understand Your ChexSystems Report

When you receive your ChexSystems report, it might look overwhelming at first. Here’s what to focus on:

  • Reported Banking History – This section lists any accounts that were closed due to unpaid fees, overdrafts, or other negative activities.
  • Inquiries – Every time a bank checks your report, it’s recorded as an inquiry.
  • Negative Items – This includes bounced checks, excessive overdrafts, suspected fraud, and unpaid fees.
  • Status of Accounts – If you’ve paid off past negative balances, it should be reflected here.

If you spot errors or outdated information, you have the right to dispute them!

 

How to Remove Negative Items from Your ChexSystems Report

If your report contains negative items, don’t panic. There are ways to clean it up and improve your chances of getting approved for a bank account.

1. Dispute Any Errors

Mistakes happen. If you see incorrect information on your report, here’s how to dispute it:

  • Submit a dispute online at www.chexsystems.com
  • Mail a written dispute to ChexSystems, detailing the incorrect information and including any supporting documents
  • Call ChexSystems at 1-800-513-7125 to initiate a dispute

ChexSystems is required to investigate your dispute within 30 days and must correct or remove any inaccuracies.

2. Pay Off Any Outstanding Balances

If you legitimately owe money to a previous bank, paying off the debt can improve your chances of getting back into good standing. Contact the bank, negotiate a payoff amount if possible, and request a letter stating the debt is settled.

3. Request a “Goodwill Deletion”

Sometimes, banks will remove negative marks from your ChexSystems report as a goodwill gesture, especially if you’ve paid off what you owed. Write a polite letter to the bank explaining your situation and requesting a removal. It’s not guaranteed, but it’s worth a shot!

4. Wait It Out

If all else fails, time is on your side. Negative marks typically disappear after five years, so even if you can’t remove them now, they won’t haunt you forever.

 

How to Get Approved for a Bank Account with a ChexSystems Record

If you’ve been denied a checking account due to a negative ChexSystems record, you still have options.

1. Apply for a Second-Chance Bank Account

Many banks offer second-chance checking accounts, designed for people with bad banking history. These accounts usually have:

  • Lower balance requirements
  • Higher fees
  • No overdraft privileges

While not ideal, second-chance accounts can help rebuild your banking reputation.

2. Look for Banks That Don’t Use ChexSystems

Not all banks rely on ChexSystems. Some banks and credit unions use alternative methods to approve accounts. Research “No ChexSystems banks” to find options in your area.

3. Use a Prepaid Debit Card

While not a traditional bank account, prepaid debit cards allow you to deposit and spend money without dealing with ChexSystems.

Final Thoughts

Having a negative ChexSystems report doesn’t mean you’re permanently locked out of the banking system. By checking your record, disputing errors, and using alternative banking options, you can work your way back to financial stability.

If you’re struggling with ChexSystems, take action today. The sooner you clean up your record, the sooner you’ll be back to stress-free banking!